Certificate in Management Skills

Categories: MindEdge
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About Course

Successful managers know the importance of building strong relationships with their team members. This certificate equips both new and experienced managers with the skills and resources necessary to foster strong connections, lead change, and resolve potential conflicts. Whether operating in an in-person office environment or a remote work setting, managers will learn practical ways to better coach and motivate their teams. Through interactive exercises, videos, self-assessments, and case studies, the self-paced courses included in this certificate provide opportunities to practice and apply key management skills.

Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes

Estimated time to complete: 41 hours

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

As an IACET Accredited Provider, MindEdge offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

Course Content

Leading and Managing Change

  • Discuss organizational change and the forms it can take
    00:00
  • Describe Kotter’s Eight Step Process recommended for implementing change successfully
    00:00
  • Outline Lewin’s model of change and discuss its limitations
    00:00
  • Identify the factors a leader or manager can employ to promote change
    00:00

Introduction to Negotiations

Time Management

Managing People

Handling Difficult Employee Behavior

Communicating Collaboratively

Emotional Intelligence for Managers

Managing Remote Employees

Introduction to Management

HR Fundamentals for Managers